Register now and get 25% off
Menu
Upstrive wellbeing app logo. text Upstrive with Up letters in corporate green color and strive letters in corporate blue color.
Menu
Register now and get 25% off

Upstrive Family - Privacy Policy

NOTICE OF PERSONAL DATA PROCESSING

We are required to provide this Notice under the EU General Data Protection Regulation (GDPR). Please read it carefully and do feel free to contact us for any clarifications you may require.

Once you open an account on the UPSTRIVE for you or the child (“You”, “Data Subject”), you will provide data related to you that We will process (e.g. collect, use, store, analyse). This Notice explains how we process your personal data while using the UPSTRIVE (also as “We”, “Us”, “Our”).

We are committed to handling all personal data with respect and to complying with GDPR when processing your personal data.

1.  Who are we?

The company responsible for processing your personal data and which has the capacity of the data controller with regard to such processing is:

UPSTRIVE GMBH – Techno-Z Urstein, Wissenpark Urstein, Urstein Sued 15, 5412 Puch bei Hallein, Austria, email: info@upstrivesystem.com.

Our data protection officer can be reached via heyData GmbH, Schützenstraße 5, 10117 Berlin, www.heydata.eu, E-Mail: datenschutz@heydata.eu.

2.  How do we collect and further process personal data about you?

We get your Personal Data from you directly, when you use the App. We may get data related to the child when parents open the account on behalf of the child.     

3.  Why do we process data about you?

In order to use the App we need to process your data.

We process data about you based on your consent. This refers to data provided at the time of subscription, as well as to data you insert or upload onto the platform.

We also process data based on legitimate interest to prevent any fraudulent activity as provided for by the Terms and Conditions, as well as to enable security of the App and your undisturbed use of the App.

We may also use data for secondary purposes such as analysis of overall users’ activities. Please note that in such cases we tend to process aggregated data, thus anonymized data. 

4.  Do we share your personal data?

We may share data with data processors we have contractual relationships with. Please note that there may be In-App Purchases that are subject to Google Play Store or Apple's  terms and conditions, as described by the Terms and Conditions.

Should be need to transfer your Personal Data out of the country of your residence, including to countries outside the European Economic Area (EEA), we shall do so in accordance with the rules set by the GDPR (adequacy decisions of the EU Commissioner, or on the bases of the Standard Contractual Clauses adopted for the purposes of data transfer).  

5.  How long will we keep your personal data?

We keep your personal data as long as it is necessary for the purposes for which the data was collected. For example, should you wish to terminate your account the data are deleted once you confirm that you are aware of the consequence of losing data process on the App. Data we process for our legitimate interests are kept for the period required by the law in Austria. 

6.  What are your rights?

You have the following rights:

  • You can get information on what personal data we have about you
  • You can get access to and a copy of your personal data in a structured, commonly used and machine-readable format
  • You can get an update or correction to your personal data
  • You can have your personal data deleted or destroyed
  • You can have us stop or limit processing of your personal data or request realization of the right to portability of your personal data
  • You can withdraw your consent at any time. Your withdrawal will not affect the lawfulness of the processing carried out before you withdrew your consent. After this withdrawal, we are not allowed to continue processing of your personal data (for which consent was a legal ground) unless there is another legal ground for such processing
  • If a legal ground for processing of your personal data is realization of our legitimate interest, you can object to such processing

You can submit a complaint about how we process your personal data to the Austrian Data Protection Authority (Österreichische Datenschutzbehörde, Barichgasse 40-42, 1030 Vienna, for more information see: https://www.data-protection-authority.gv.at/)  and you are also entitled to your rights' protection before competent courts.

Under applicable law, there may be limits on these rights depending on the specific circumstances of the processing activity. Contact us as described above with questions or requests relating to these rights. We shall respond to all such questions/requests.